The technical department your agency doesn't have to hire.
A2P rejections, sub-account launches, broken integrations, sending domains. The work your VA can't diagnose and your clients can't wait on, done for a fixed price under a written agreement, by people who have documented every rejection code Trust Center can return.
30919 Website not compliantFixed prices. Nobody pays us to build on a rejection we have not read.
The Rejection Read is the diagnosis itself, and it is refunded if the answer turns out to be that nothing on the form will help. The three below it start with a ten-question pre-qualification. Green means we take it. Yellow means a quote with the extra work named. Red means we tell you in writing why nothing on the form will change the answer, and what would.
Rejection Read
For the agency that just got a rejection back and wants to know what it actually says before deciding anything else.
- The exact cause of your rejection, in writing, within 24 hours
- The code translated, and whether it is fixable at all
- A straight answer on whether resubmitting costs you another fee for nothing
- No account access, no user invite, nothing to install
- Refunded in full if nothing on the form will change the answer
- Credited against the Kit or the Rescue if you take it further
Compliance Kit
For the agency that will do the Trust Center work itself and wants every answer right the first time.
- Written diagnosis of your exact rejection text
- Privacy policy SMS clause, ready to paste
- Consent checkbox copy for every form
- Sample messages with brand name and STOP/HELP
- Opt-in screenshot specification
- We own the resubmission until the carriers decide
Rejection Rescue
Everything in the Kit, and we do the Trust Center work inside the client's sub-account as a named user scoped to that one account.
- Same pre-qualification, same written diagnosis
- Submission within 48 hours of complete intake
- Resubmission at no charge until a decision
- Intake link you forward to the client, so the EIN letter never routes through you
- Written report with screenshots of every submission
- Balance waived if the rejection is one we did not pre-qualify as fixable
Sub-account Launch
A new client account stood up correctly the first time, with the compliance pieces most launches skip.
- Snapshot deploy and configuration
- Number provisioning and A2P registration
- Dedicated sending domain, with a records-to-paste PDF for the client's registrar
- Funnel domain and SSL
- Integrations check and consent language on every form
- Handoff report with screenshots and a written summary
Ongoing technical coverage, bounded to a menu.
Two tiers, chosen by one question: who handles your backend today? If you have a VA, you need the escalation tier behind them. If you have nobody, you need the department.
Senior Tech Behind Your VA
Your VA keeps doing the clicks. The diagnosis comes from us.
- Covers
- Webhooks and API, Make and n8n silent failures, deliverability diagnosis, Twilio and TCR escalations
- Capacity
- Five tickets a month inside a fixed weekly window
- Response
- 48 business hours, in writing, with the cause named
- Priced against
- HighLevel Priority Support, which answers questions and does no work
Technical Department
Up to 15 sub-accounts. The department your agency would otherwise have to hire.
- Covers
- Two sub-account launches and six tickets a month
- Proactive
- Facebook, Instagram and Google Business tokens reconnected before they expire; carrier-filter and DNS drift checks
- Reporting
- Monthly white-label report of what we caught and fixed, ready to forward as yours
- Overage
- $125 per hour, approved in writing before it is worked
Builds, integrations and migrations
Onboarding automation for SaaS-mode operators, custom integrations, account migrations. Scoped in writing, priced fixed, delivered with documentation your next hire can read.
What we put in writing, and what we will not sell you.
We do not sell approval. The Campaign Registry and the carriers decide that, and anyone who promises otherwise is promising something they do not control. Here is what we do stand behind.
Measured from complete intake. Every submission comes with a written report, with screenshots, of what was filed and why.
Until the carriers return a decision. Vetting fees are the client's, the work is ours, and we do not bill twice for the same rejection.
If the final decision is a rejection we did not pre-qualify as fixable, you owe nothing beyond the deposit. Our diagnosis carries the risk, not your client.
SHAFT categories, affiliate lead generation and agency-owned brands texting for many clients cannot be fixed by a better form. We say so, with the reason, so you stop paying vetting fees on them.
Four steps, and the first one is free.
Paste the rejection text
Email the exact wording Trust Center shows you. You get the cause and whether it is fixable, in writing, no call.
Ten questions, ten minutes
Industry, who owns the brand, EIN, website, consent form, the use case actually run, prior submissions. The form is here, and you can forward it to your client. Green, yellow or red before any money moves.
Half at green, half at submission
Stripe checkout with the client services agreement attached. An intake link you forward to your client so the EIN letter and website edits never route through you.
48 hours from complete intake
Submitted, then resubmitted at no charge until a decision. You get a written report of every submission, with screenshots, and the cause named.
The first two A2P rescues are pay on approval.
No deposit. You pay the rescue price only when the carriers approve the campaign. If it does not approve, you owe nothing and you keep the kit.
Claim a founding spot- A written testimonial once the campaign is approved
- Permission to show the approval with your client's identifying details blurred
- Nothing else. No case study call, no logo on the site without your say-so
How we work inside your accounts.
Your clients are yours. Every rule below is written into the client services agreement, not just this page.
You add an Ironwood user to the one sub-account in scope with the least role that does the job. We never accept shared credentials or agency-admin access.
Every engagement starts with a snapshot of the account as we found it, so any change can be reversed.
Because the work happens under a named user, every change we make is attributed in your own audit log.
We will not approach your clients, and the agreement says so. We never speak to your end clients unless you ask us to.
When the job is done, you remove the user. We send a written report so your VA or your next hire can see exactly what was done.
Your client's owner or officer is the authorized representative on the brand, always. We will not file it any other way.
A small, deliberate technical practice.
Tyler Franks
- Company
- Ironwood Digital LLC
- Registered
- Texas, 2026
- Platform
- HighLevel
- Contact
Ironwood Digital does one thing: the technical layer under agencies built on HighLevel. A2P registration, sub-account launches, integrations, sending domains, and the diagnosis when something stops working.
We keep the book small on purpose. Every job is scoped in writing, priced fixed, and delivered with a written report and screenshots of every screen we touched, so nothing about your account lives only in our heads. The rejection code index on this site was checked line by line against HighLevel's own documentation and the Campaign Registry's published rules, not copied from a group thread.
We work as a named user scoped to the sub-account you assign, we take a snapshot before we touch anything, and there is a written non-solicit in every agreement. If we cannot fix something, we tell you in writing why, and what would.
Read the client services agreement before you send anything. It is short, and it is the same one attached to every checkout.
Straight answers.
Do you guarantee approval?
No, and be careful with anyone who does. The Campaign Registry and the carriers make the decision. What we guarantee is a correct submission within 48 hours of complete intake, resubmission at no charge until a decision, and a waived balance if the rejection is one we did not pre-qualify as fixable.
Do you need my agency login?
Never. You add a named Ironwood user to the specific sub-account with the minimum role, and you remove it when the job is done. Your audit log shows every change we made. We do not accept shared credentials or agency-admin access.
Who is the authorized representative on the brand?
Your client's owner or officer, always. Registering the agency or the freelancer as the contact is rejection code 30972 and we will not file it that way.
Will you talk to my clients?
No. Tickets come through a form, intake goes through a link you forward, and your client never sees Ironwood's name unless you want them to. The monthly report on the retainer is white-label so you can forward it as yours.
My client has no website. Can you still register them?
Usually, with a one-page compliance page (business description, privacy policy with the SMS clause, opt-in form) on a subdomain of the client's own domain. That is a yellow pre-qualification and a $99 add-on. Platform-default domains and Facebook pages get inconsistent results.
How long does approval take?
Brand verification is usually minutes to a day. Campaign vetting is two to ten business days in practice, occasionally longer while it sits in Pending. That is why the deliverable is the submission and the follow-through, not the calendar.
Why is the retainer priced against a hire and not a VA?
Because it is not hours. A VA executes instructions. The retainer is the diagnosis, the proactive pass, and the report, bounded to a menu, so you never need to know why a 30034 error means the number is not attached to a campaign. If you already have a VA, the $297 to $497 tier is the one for you, and it is priced against HighLevel Priority Support, which answers questions and does no work.
How do payments and the agreement work?
Deposits are paid through Stripe. The client services agreement is attached to every checkout and must be accepted before payment. The balance is due at submission for A2P work, and fixed-price launches and projects end on delivery. Retainers run month to month and either side can end one with 15 days' written notice, exactly as the agreement says.
Send the rejection text. The diagnosis is free.
One email with the exact wording Trust Center shows you. You get the cause, whether it is fixable, and what it would cost to fix, in writing.